How Clients Use Blue Relay
You’re ready to get started on a new campaign idea. Or maybe you need to update your customers on new terms and conditions or inform your audience of a new offering....
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workflow
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Blue Relay – Your One-Stop Solution for QA Material Review
Use Blue Relays Data Reporting and Dashboards to make your businesses Quality Assurance processes faster and more exact. Learn more......
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Integrating Collaboration and Project Management in the New Age of Work
“The best software is like a special effect in a movie – you don’t even notice it,” – Constellation Research Vice President Analyst, Alan Lepofsky....
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5 Predictions for Business Process Management in 2017
As 2016 comes to a close, business leaders are thinking about what the new year will bring. Given where we are with business process management in 2016, we have a pretty good idea of where things are going next....
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Improving Provider Directory Accuracy
CHDS ensures the timely and accurate update of provider directories, facilitates adherence to CMS compliance rules and offers a better member experience....
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Agility in Marketing Operations with Best-of-Breed Technologies
Challenges with marketing operation processes exist industry wide as confirmed by Forrester Report. Interoperable platforms are the answer....
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Before We Talk About Improving the Member Experience, Let’s Talk About Our Business Processes First
Are your business processes set up to be as efficient as possible? We must understand our challenges internally before we improve external relations....
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What You Need to Consider When Evaluating Business Process Management Solutions
Knowledge is power. Once we know the current state of our processes, we can use business process management tools to increase productivity and reduce error....
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Takeaways from AHIP for Improving Health Plan Member Engagement
To help improve the state of health plan member communications, payers need to embrace three key concepts for greater engagement....
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AHIP Institute Talks Big Change for Healthcare
We attended AHIP Institute which showcases strategic solutions to help advance the biggest and most complex priorities in healthcare......
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