Improving Provider Directory Accuracy
CHDS ensures the timely and accurate update of provider directories, facilitates adherence to CMS compliance rules and offers a better member experience....
Blog
process efficiency
Blog
Choosing a Business Process Management Tool Provider
Evaluating a Business Process Management solution should go beyond the technical requirements. This could be a long relationship. You need to get past the first impression to truly get to know the solution....
Blog
Where We Are With Business Process Management in 2016
As we wrap of 2016, let’s look at how we progressed on business process management principles. Read on to hear from business process management experts and leaders....
Blog
Agility in Marketing Operations with Best-of-Breed Technologies
Challenges with marketing operation processes exist industry wide as confirmed by Forrester Report. Interoperable platforms are the answer....
Blog
Before We Talk About Improving the Member Experience, Let’s Talk About Our Business Processes First
Are your business processes set up to be as efficient as possible? We must understand our challenges internally before we improve external relations....
Blog
What You Need to Consider When Evaluating Business Process Management Solutions
Knowledge is power. Once we know the current state of our processes, we can use business process management tools to increase productivity and reduce error....
Blog
Takeaways from AHIP for Improving Health Plan Member Engagement
To help improve the state of health plan member communications, payers need to embrace three key concepts for greater engagement....
Blog
AHIP Institute Talks Big Change for Healthcare
We attended AHIP Institute which showcases strategic solutions to help advance the biggest and most complex priorities in healthcare......
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