How to Improve the Customer Experience with Voice of Customer
VOC is a market research technique where an organization’s decision-making process is impacted by customer needs and wants through the collection of data.
Articles by Indellients expert Data Scientists about using Machine Learning to improve Business Processes and Reduce Fraud with an Analytical approach
VOC is a market research technique where an organization’s decision-making process is impacted by customer needs and wants through the collection of data.
Data is the new currency for forward-thinking organizations of the future. This was just one of the themes that came out at this year’s Big Data & Analytics Summit Canada held on February 7 – 8 in Toronto, ON
The rise of Machine Learning (ML) has the potential to dramatically impact how business as we know it operates. It …