How Clients Use Blue Relay
You’re ready to get started on a new campaign idea. Or maybe you need to update your customers on new …
business process management
New Blue Relay Enhancements
Blue Relay has a long history of helping organizations achieve their operational goals. Whether it’s meeting compliance requirements, assisting with …
Integrating Collaboration and Project Management in the New Age of Work
“The best software is like a special effect in a movie – you don’t even notice it,” – Constellation Research …
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Data-Driven Decision Making with Blue Relay
Data-driven decision making isn’t just for selecting which customer segment you should go for, how to price products, or how …
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How Blue Relay Makes Compliance Adherence Easier
For regulated industries, managing compliance requirements can be complex and time-consuming. Often managed manually, the room for error can be …
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5 Predictions for Business Process Management in 2017
As 2016 comes to a close, business leaders are thinking about what the new year will bring. Given where we …
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Improving Provider Directory Accuracy
Centers for Medicare and Medicaid Services (CMS) requires all Qualified Health Plan (QHP) issuers to provide updated provider directories every …
How To Evaluate BPM Solutions Beyond the Usual Technical Requirements
Evaluating a Business Process Management solution should go beyond the technical requirements. This could be a long relationship. You need …
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Where We Are With Business Process Management in 2016
As we wrap of 2016, let’s look at how we progressed on business process management principles. Read on to hear …
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Agility in Marketing Operations with Best-of-Breed Technologies
Process Challenges Exist Industry Wide – Forrester Report Confirms To understand the strategy of today’s marketing and communications teams, Forrester …
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Before We Talk About Improving the Member Experience, Let’s Talk About Our Business Processes First
Blog post is co-authored by Damian Holsworth – Vice President, Sales and Marketing at Concord Marketing. Ask yourself this question – …